ARC Sales and Production Associate

The Salvation Army•York, PA

About The Position

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to perform a wide variety of duties in a production store and its production area. The associate helps maintain an orderly, pleasant, and hospitable work environment and positive customer relationships. The role supports the Adult Rehabilitation Centers’ work therapy program by providing beneficiaries with an example of professional conduct and work habits, along with supervision as directed. The Salvation Army’s Adult Rehabilitation Centers fund rehabilitation services through the collection and resale of gently used goods. Duties may include cashiering and sales-floor work; sorting, pricing, tagging, stocking, and displaying merchandise; processing donations; maintaining store and donation facilities; and other duties assigned by supervisors.

Requirements

Ability to speak and understand English to communicate effectively with supervisors, employees, beneficiaries, and customers.
Excellent customer service skills.
Ability to understand and follow directions.
Ability to stand for long periods of time.
Ability to lift 50 pounds.
The donations and maintenance duties state the ability to lift 100 pounds.

Responsibilities

Help create a pleasant, hospitable work environment and maintain good customer relationships.
Assist with store operations and serve customers courteously and efficiently.
Handle donations carefully and treat donors with respect and courtesy; receive and receipt donations according to policy.
Sort, price, ticket, clean, test, stock, and display merchandise as applicable to the assigned production area.
Maintain merchandise categories, colorization, displays, racks, and required sales-floor order; rag out merchandise according to the applicable ARC Rag Out Calendar.
Comply with cash-handling and security standards for register operations, daily sales reports, and bank deposits.
Answer telephone calls efficiently, courteously, and professionally.
Maintain cleanliness and general upkeep of the store, sales floor, bathrooms, entry, windows, sidewalks, parking areas, and donation facilities.
Report theft, customer complaints, injuries, and unsafe equipment or conditions to management immediately.
Safeguard donated materials and assigned equipment and maintain a steady flow of donations to the sorting table.
Bale ragouts and trash as required and perform lawn and garden work as needed.
Support beneficiaries in the work therapy program by modeling professional conduct and work habits and providing supervision as directed.
Follow the Guide to Thrift Store & Donation Center Operations manual and perform other duties assigned by the immediate supervisor, Store Supervisor, Assistant Store Supervisor, or Administrator.