ARC Sales and Production Associate

The Salvation Army•Camp Hill, PA

About The Position

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to perform a wide variety of duties in a production store and production area. The associate helps maintain an orderly, pleasant, and hospitable work environment, serves customers and donors, and handles merchandise and donations according to store policies. The position supports the Adult Rehabilitation Centers’ work therapy program by modeling professional conduct and work habits and providing supervision as directed. Duties may vary across cashiering and sales-floor work, sorting, hanging and tagging, pricing, running merchandise, processing specialty goods, furniture and electrical items, donations, and maintenance.

Requirements

Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
Excellent customer service skills.
Ability to understand and follow directions.
Ability to stand for long periods of time.
Ability to lift 50 pounds.
The donations and maintenance duties specify ability to lift 100 pounds.

Responsibilities

Help create a pleasant and hospitable work environment and maintain good customer relationships.
Assist with store operations and serve customers courteously and efficiently.
Handle donations with care and treat donors respectfully.
Handle, sort, price, stock, display, and process merchandise according to assigned categories, color codes, and store procedures.
Keep the store stocked and ragged out in accordance with the ARC Command or Territorial ARC Rag Out Calendar.
Clean and maintain the store, sales floor, donation facilities, and assigned work areas; perform lawn and garden work as needed.
Report theft, customer complaints, injuries, unsafe equipment, and unsafe conditions to management immediately.
Comply with the Guide to Thrift Store & Donation Center Operations manual and applicable cash-handling and security standards.
Operate the cash register and assist with daily sales reports and bank deposits as assigned.
Sort, hang, ticket, price, and move clothing and other merchandise at the stated production rates for assigned work areas.
Sort, clean, ticket, price, arrange, and maintain specialty merchandise, including bric-a-brac, shoes, accessories, domestics, books, records, toys, furniture, and electrical items.
Test electrical and furniture donations as required; use required tickets and record furniture information, and mark down furniture according to policy.
Accept, receive, and receipt donations according to policy; safeguard donated materials and assigned equipment and keep donations flowing to the sorting table.
Bale ragouts and trash as required and assist with ragging out the sales floor.
Support beneficiaries in the work therapy program by serving as an example of professional conduct and work habits and providing supervision as directed.
Perform other duties assigned by the immediate supervisor, Store Supervisor, Assistant Store Supervisor, or Administrator.