ARC Sales and Production Associate

The Salvation Army•Harrisburg, PA

About The Position

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to perform a wide variety of duties in the store and production area. The associate helps maintain an orderly, pleasant, and hospitable work environment, serves customers and donors courteously, and supports store operations and the Adult Rehabilitation Center’s work therapy program. The role provides beneficiaries with an example of professional conduct and work habits, as well as supervision when directed. Duties may include cashiering and sales-floor work; sorting, hanging, pricing, stocking, and moving merchandise; processing donated goods across a range of departments; maintaining displays and store cleanliness; and accepting and safeguarding donations. The associate must follow applicable store and donation-center operating procedures and may perform other duties assigned by the immediate supervisor, Store Supervisor, Assistant Store Supervisor, and/or Administrator.

Requirements

Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
Excellent customer service skills.
Ability to understand and follow directions.
Ability to stand for long periods of time.
Ability to lift 50 pounds.
Able to lift 100 pounds.

Responsibilities

Help create a pleasant, hospitable work environment and maintain good customer relationships.
Assist with store operations and serve customers courteously and efficiently.
Handle donations with care and treat donors respectfully.
Handle, sort, price, ticket, stock, display, and arrange merchandise according to department, category, color, and applicable procedures.
Keep the store adequately stocked and rag out merchandise according to the applicable ARC Rag Out Calendar.
Assist with cleaning and general maintenance of store property and keep work areas clean and uncluttered.
Immediately report theft, customer complaints, injuries, and unsafe equipment or conditions to management.
Follow the Guide to Thrift Store & Donation Center Operations manual.
Support the work therapy program by modeling professional conduct and work habits and providing supervision when directed.
Follow cash-handling and security standards for register operations, daily sales reports, and bank deposits.
Answer telephone calls in an efficient, friendly, and professional manner.
Sort, hang, price, and run clothing and other merchandise, meeting the stated production rates for assigned tasks.
Sort and clean saleable miscellaneous goods, shoes, handbags, accessories, linens, books, records, toys, furniture, and electrical donations as assigned; ticket items and assign fair market prices according to policies.
Test electrical and furniture donations as required, complete applicable tickets, and mark down furniture according to policy.
Maintain merchandise displays, clothing racks, fitting-room returns, and required merchandise order.
Maintain cleanliness of the sales floor, bathrooms, entry, windows, sidewalks, parking areas, and donation facilities.
Accept, receive, and receipt donations according to policy; safeguard donated materials and assigned equipment; and maintain a steady flow of donations to the sorting table.
Assist with ragging out the sales floor, baling ragouts and trash, and lawn and garden work as needed.
Perform other duties as assigned by the immediate supervisor, Store Supervisor, Assistant Store Supervisor, and/or Administrator.