Apprentice Optician - Burlington

Warby Parker • Burlington, MA

1d

About The Position

Warby Parker is seeking an Apprentice Optician to join its in-house optical team and help customers find eyewear that suits their prescription needs, fit, style, and lifestyle. The apprentice works directly with a licensed optician in licensed states or a certified optician in non-licensed states, learning optical skills and how to deliver exceptional customer service. The role also involves developing knowledge of the Warby Parker brand, glasses, prescription terminology, and product offerings, while collaborating with teammates on sales and customer-service practices. The posting lists Burlington in the role title but does not specify the work location type or a compensation range.

Requirements

• Interest in a medical-oriented role that helps people see.
• Passion for working with people.
• Hands-on problem-solving ability and eagerness to learn a technical skill.
• Clear, effective, and professional communication skills.
• Commitment to going above and beyond for customers and teammates.
• Energetic, positive team-player approach and ability to adapt in a fast-paced, changing work environment.
• Strong attention to detail and ability to manage a wide range of responsibilities.
• Open-mindedness and a commitment to continued learning.
• Not listed on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Work with a licensed or certified optician mentor to learn how to meet customers’ eyewear needs.
• Learn to take and record measurements, adjust and fit eyewear, and perform these tasks accurately.
• Learn to check finished eyewear against optical standards and customers’ requirements and requests.
• Develop the ability to explain prescription terminology and product offerings to customers.
• Work with the team to ensure customers receive exceptional service.
• Learn to help customers choose frames and lenses based on prescription needs, face fit, personal style, and lifestyle.
• Collaborate with the team to develop sales and customer-service best practices that can be implemented throughout the organization.
• Represent the Warby Parker brand and educate others about its values and mission.

Benefits

• Competitive base salary or hourly rate and variable compensation for eligible employees.
• Health insurance.
• Vision insurance.
• Dental insurance.
• Life and AD&D insurance.
• Paid sick leave.
• Paid holidays.
• Vacation days.
• Retirement savings plan (401(k)).
• Parental leave, including for non-birthing parents.
• Short-term disability.
• Employee Stock Purchase Plan.
• Employee Assistance Program (EAP).
• Bereavement support.
• Optical education reimbursement.
• Free eyewear.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed