Apprentice Optician

EssilorLuxottica Group • Jackson Township, OH

3d

About The Position

This position provides patient experiences through eyewear selection, accurate measurements, ordering, and fitting, helping patients fulfill their eyewear needs. The role supports establishing the practice as a premier destination for vision needs in the community. The Apprentice Optician assists patients with eyewear choices suited to their vision, lifestyle, and budget, ensures finished eyewear meets company standards and patient requirements, and contributes to individual and practice results. The position also involves patient service, sales transactions, use of optical and point-of-sale systems, and maintaining a safe and professional environment. Weekend and evening work may be required according to business needs, which vary by location.

Requirements

• High school graduate or equivalent.
• Strong customer service skills, including communication, listening, and teamwork.
• Knowledge of current optical theory and merchandise.
• Strong basic math skills.
• Sales and service skills.
• Familiarity with technology such as point-of-sale systems, patient record systems, or other software applications.
• Willingness to embrace new technology and change.

Nice To Haves

• Actively working toward ABO Certification in a non-licensed state.
• Optical dispensing experience.
• Previous eyecare and/or customer service experience.

Responsibilities

• Assist patients in selecting frames and lenses suited to their vision, lifestyle, and budget; suggest improvements and recommend solutions to product or prescription challenges.
• Anticipate problems, investigate causes of recurring issues, and seek long-term solutions.
• Provide patient and courteous service and find answers to unfamiliar questions about products.
• Take and record measurements and carefully adjust or fit eyewear, ensuring accuracy and attention to detail.
• Ensure finished eyewear meets company optical standards and patient requirements and requests.
• Take ownership of individual and practice results.
• Serve as a role model for development and a technical resource for peers.
• Operate the point-of-sale system and accurately enter patient information; when required, create and tender sales transactions in accordance with operational processes and standards.
• Explain expected delivery times for eyewear orders.
• Maintain a safe working environment for peers and patients.
• Work weekends and evenings as business needs require; schedules vary by location.
• Meet attendance and daily timekeeping requirements and follow company policies and procedures.
• Maintain the required dress code.
• Perform other functions as assigned by the Practice Manager or as business needs require.

Benefits

• Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
• A competitive bonus and/or commission plan may be offered.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED