APPOINTMENT SCHEDULER

Andrews Sports Medicine & Orthopaedic Center • Birmingham, AL

2d

About The Position

The Appointment Scheduler schedules appointments for new and returning patients, both in the clinic and by telephone. The role supports sports medicine physicians by booking and rescheduling appointments according to established templates, coordinating additions to daily schedules, and answering patient questions about appointments. The position works in a clinical office environment with frequent telephone contact and involves minimal physical requirements and sedentary working conditions.

Requirements

• High school graduate or equivalent.
• Communicate effectively in a professional and courteous manner.
• Ability to work in stressful situations.
• Excellent organizational skills and a professional attitude.
• Strong interpersonal skills with prospective patients and coworkers.
• Normal visual acuity and hearing.

Responsibilities

• Book and reschedule appointments for new and established patients of sports medicine physicians using established templates.
• Communicate with patients and process them into the system promptly.
• Coordinate additions to daily schedules.
• Answer questions regarding patient appointments.
• Participate in efforts to improve overall office performance.
• Maintain patient confidentiality.
• Adhere to policies and procedures.
• Perform other functions and duties as assigned or deemed necessary and appropriate by management.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED