Appointment Receptionist

Kendall Dealership Holdings • Meridian, ID

7d

About The Position

Kendall Auto Group is hiring Appointment Receptionists for its Client Care team in a fast-paced, professional Customer Care Center that supports dealerships across Alaska, Washington, Oregon, Idaho, and Montana. The role focuses on making outbound calls to existing customers; it does not involve sales or cold calling. The Client Care team provides education and support while delivering outstanding customer service.

The work takes place in a call center, with most of the shift spent using PC screens and telephone systems. Some standing and walking may be required. The workspace includes electric adjustable sit/stand desks, personal lockers, a spacious breakroom, a large training room, and a lounge area. The position starts at $17.00 per hour, and the required schedule may include evenings and a rotating Saturday shift.

Requirements

• Positive, professional attitude.
• Strong verbal and written communication skills.
• Organization and efficient time management.
• Comfort using computers and multi-line phone systems.
• Ability to thrive in a fast-paced environment and handle multiple tasks at once.
• Confidence and ability to identify and respond to client needs.
• Motivation to grow, learn, and succeed.

Responsibilities

• Deliver exceptional customer service during each client interaction.
• Identify customers’ vehicle service needs by asking appropriate questions and reviewing service history.
• Schedule service appointments for Kendall dealerships across multiple states.
• Accurately maintain customer and vehicle information in software systems.
• Communicate effectively with customers and coworkers by phone and email.

Benefits

• Competitive wages
• Positive work-life balance
• Recently remodeled workspace with electric adjustable sit/stand desks, personal lockers, a spacious breakroom, a large training room, and a lounge area

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed