Appointment Scheduler

Pierce Washington • Atlanta, GA

21h

About The Position

Pierce Washington is seeking a detail-oriented and customer-focused Appointment Scheduler to coordinate appointments, manage calendars, and support efficient scheduling operations. The role involves communicating with customers, confirming appointments, handling scheduling changes, and maintaining accurate records. It offers an opportunity to develop customer service, time management, and administrative skills while contributing to the company's operations.

Requirements

• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Basic computer proficiency and familiarity with email and calendar applications.
• Ability to multitask, prioritize tasks, and manage time effectively.
• Professional attitude and ability to work independently and as part of a team.

Nice To Haves

• Previous experience as an Appointment Scheduler, Scheduling Coordinator, Receptionist, Administrative Assistant, or Customer Service Representative.
• Experience with appointment booking software, calendar management systems, and CRM platforms.
• Familiarity with Microsoft Office, Microsoft Outlook, Google Calendar, and data entry.
• Experience handling inbound and outbound calls, appointment confirmations, and customer follow-ups.
• Strong telephone etiquette, problem-solving skills, and customer relationship management experience.

Responsibilities

• Schedule, confirm, reschedule, and cancel appointments.
• Answer incoming calls, emails, and scheduling inquiries professionally.
• Maintain accurate appointment calendars and customer records.
• Send appointment reminders and follow up on missed appointments.
• Coordinate with internal teams to avoid scheduling conflicts.
• Protect confidential customer information and maintain organized records.

Benefits

• Opportunity to develop valuable administrative and customer service skills.
• Supportive and collaborative work environment.
• Opportunities for professional growth and career development.
• Training and guidance to help you succeed in the role.
• Potential to develop skills in scheduling coordination, office administration, and customer relationship management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed