Appointment Coordinator

Casey Toyota•Leon, VA
•$16 - $20

About The Position

Casey Auto Group is seeking an Automotive Service Appointment Coordinator to join its automotive service team. The role schedules and manages customer service appointments at the dealership and supports customer satisfaction by providing a positive and welcoming experience. The coordinator contacts customers about recalls, vehicle status, and service satisfaction, and performs administrative duties.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver’s license and a clean driving record.
  • Must be organized, customer service oriented, and a great team player.
  • Must be able to work a flexible schedule, including Saturdays.

Nice To Haves

  • Previous administrative experience is strongly preferred.
  • Previous dealership experience is a plus.

Responsibilities

  • Schedule and manage customer service appointments at the dealership.
  • Contact customers concerning recalls, vehicle status, and satisfaction with service.
  • Perform various administrative duties.
  • Help provide customers with a positive and enjoyable service experience.

Benefits

  • Medical coverage: HDHP and PPO.
  • Dental and vision insurance.
  • FSA, HSA, and LPFSA.
  • Prescription drug coverage.
  • Company-paid HealthJoy healthcare navigation app.
  • Employee Assistance Program (EAP).
  • Life insurance, employee-paid and employer-paid upon eligibility.
  • Short- and long-term disability.
  • Legal resources coverage and ID protection.
  • Vacation and holidays.
  • 401(k) with employer contribution upon eligibility.
  • Discount memberships to OneLife and YMCA athletic facilities.
  • Employee referral bonus programs.
  • Employee parts and service discounts.
  • Weekly pay.
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