Appointment Coordinator

Casey Toyota • Williamsburg, VA

2d • Onsite

About The Position

Casey Auto Group is seeking an Automotive Service Appointment Coordinator to schedule and manage customers’ service appointments at its dealership. The role supports a service team focused on customer satisfaction and a positive customer experience. The coordinator contacts customers about recalls, vehicle status, and service satisfaction, and performs administrative duties. The position requires strong communication and organizational skills and a friendly, welcoming demeanor.

Requirements

• Must be at least 18 years of age.
• Must have a valid driver’s license and a clean driving record.
• Must be organized, customer-service oriented, and a team player.
• Must be able to work a flexible schedule that includes Saturdays.

Nice To Haves

• Previous administrative experience is strongly preferred.
• Previous dealership experience is a plus.

Responsibilities

• Schedule and manage customer service appointments at the dealership.
• Contact customers concerning recalls, vehicle status, and satisfaction with service.
• Perform administrative duties.
• Help provide customers with a positive service experience.

Benefits

• Medical coverage: HDHP and PPO options
• Dental and vision insurance
• FSA, HSA, and LPFSA
• Prescription drug coverage
• Company-paid HealthJoy healthcare navigation tool
• Employee Assistance Program
• Life insurance, including guaranteed-issue coverage; employee-paid and employer-paid coverage upon eligibility
• Short- and long-term disability
• Legal resources coverage and ID protection
• Vacation and holidays
• 401(k) with employer contribution upon eligibility
• Discount memberships to OneLife and YMCA athletic facilities
• Employee referral bonus programs
• Employee parts and service discounts
• Weekly pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed