Appointment Coordinator

Casey Volkswagen • Newport News, VA

9h • $16 - $20

About The Position

Casey Volkswagen is seeking a Service Appointment Coordinator to schedule and manage service appointments for dealership customers. The automotive service team is dedicated to customer satisfaction and providing a positive, enjoyable experience. The coordinator also contacts customers about recalls, vehicle status, and service satisfaction, and performs various administrative duties. The role requires excellent communication and organizational skills, along with a friendly, welcoming demeanor.

Requirements

• Must be at least 18 years of age.
• Must have a valid driver's license and a clean driving record.
• Must be organized, customer-service oriented, and a strong team player.
• Must be able to work a flexible schedule, including Saturdays.

Nice To Haves

• Previous administrative experience is strongly preferred.
• Previous dealership experience is a plus.

Responsibilities

• Schedule and manage service appointments for dealership customers.
• Contact customers concerning recalls, vehicle status, and satisfaction with service.
• Perform various administrative duties.

Benefits

• Medical coverage options: HDHP and PPO.
• Dental and vision insurance.
• FSA, HSA, and LPFSA.
• Prescription drug coverage.
• Company-paid HealthJoy healthcare navigation tool.
• Employee Assistance Program.
• Life insurance, employee-paid and employer-paid upon eligibility.
• Short- and long-term disability.
• Legal resources coverage and ID protection.
• Vacation and holidays.
• 401(k) with employer contribution upon eligibility.
• Discounted memberships to OneLife and YMCA athletic facilities.
• Employee referral bonus programs.
• Employee parts and service discounts.
• Weekly pay.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed