Application Support Specialist

Brown & Brown Insurance•Remote - Maryland, MD

2d•$70,000 - $88,000

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Oxford Risk Management Group is seeking an Application Support Specialist to support the business systems, integrations, and data processes that drive our Commercial Lines and Captive Insurance operations. This role is responsible for maintaining application performance, supporting data integrity, troubleshooting integrations, and assisting end users across underwriting, claims, risk management, and captive insurance programs.

Requirements

Bachelor's degree or equivalent experience.
2 - 4 years of experience in application support, systems support or integrations.
Working knowledge of SQL and data validation principles.
Experience supporting policy administration, claims, risk management, or insurance-related platforms.
Strong troubleshooting, analytical, and communication skills.

Nice To Haves

Experience in Commercial Lines, Property & Casualty, or Captive Insurance environments preferred.

Responsibilities

Support and troubleshoot integrations, APIs, data feeds, and business applications across underwriting, claims, CRM, and captive insurance platforms.
Monitor system performance, data quality, and scheduled processes to ensure accurate and reliable operations.
Write SQL queries and reports to validate data, investigate issues, and support business needs.
Assist with application administration, user access, configuration updates, and documentation.
Partner with business and technology teams to resolve issues and improve system efficiency.