Application Engineer

Allied Universal • Secaucus, NJ

9d

About The Position

Allied Universal® Technology Services is hiring an Application Engineer to support installation and service teams with software integration, ensuring seamless operation across multiple software applications. The role includes troubleshooting, programming, system commissioning, upgrades, and advanced diagnostics for electronic security systems.

Requirements

• High school diploma or equivalent.
• Certification(s) with access control systems and video platforms, such as AMAG, Lenel, Milestone, Genetec, Software House, or similar.
• At least three years of experience programming and troubleshooting access control and video systems.
• Advanced knowledge of industry-leading security system and equipment providers.
• Decision-making and problem-solving ability.
• Ability to read and understand advanced technical information and documentation.
• Proficiency with MS Office Suite, including Excel, Outlook, PowerPoint, Project, SharePoint, and Word.
• Excellent verbal and written communication skills with internal and external stakeholders.
• Ability to establish and maintain effective working relationships with internal and external customers.

Nice To Haves

• College degree in computer science, engineering, or a related field.

Responsibilities

• Integrate electronic security systems to deliver cohesive, advanced solutions.
• Configure LAN and wireless networks to ensure reliable connectivity and performance.
• Diagnose and troubleshoot system issues to maintain optimal functionality.
• Collaborate with project teams and end users to support software deployment and usage.
• Resolve software-related issues, engaging technical resources when necessary.
• Escalate critical problems promptly to minimize project impact.
• Coordinate project timelines and resources with the management team.
• Lead end-user training and manage licensing to support successful adoption and continued development.

Benefits

• Medical, dental, and vision insurance.
• Basic life, AD&D, retirement plan, and disability insurance.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED