Application Engineer

Spirax Group • Pittsburgh, PA

4d

About The Position

Electrical Thermal Solutions (ETS), part of Spirax Group and composed of the Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, creates electrical process heating and temperature-management solutions. Chromalox develops thermal technologies for challenging industrial heating applications and is headquartered in Pittsburgh, Pennsylvania.

Under the supervision of the Manager of Application Engineering, the Application Engineer analyzes heating applications and designs customer-focused solutions. The role develops cost-effective quotes for unique heating and temperature-control applications and provides technical support to the sales team. It partners with design engineering to provide design and order support across the organization.

Requirements

• At least 1–3 years of related experience.
• An appropriate technical degree or equivalent experience.
• Working experience with Microsoft programs such as Excel, Word, and PowerPoint.
• Ability to work in a fast-paced, team-oriented environment, with solid organizational skills and attention to detail.
• Excellent interpersonal and communication skills in verbal, written, and presentation formats for all audiences.
• Strong customer-service and time-management skills.

Nice To Haves

• Bachelor of Science degree in electrical, mechanical, or chemical engineering.

Responsibilities

• Design and quote premium solutions for standard and customer-specific thermal applications.
• Coordinate quotation and order-entry activities with sales, estimation, engineering, and plant personnel, including sample orders and approval drawings.
• Understand markets and competitors to manage quotations for competitive designs.
• Review terms and conditions, customer drawings, and specification packages to identify customer requirements.
• Assist sales engineers in offering optimal thermal solutions for unique applications.
• Determine materials and related product-design costs in collaboration with engineering, estimation, and purchasing.
• Manage pricing and margin targets for key accounts and new opportunities.
• Become proficient with product design and pricing tools.
• Help customers and representatives troubleshoot common equipment or application problems.
• Partner with design engineering and sales on design and order support.
• Lead cross-functional meetings for large order opportunities to communicate accurate customer dates.
• Assist in documenting, analyzing, and improving processes.
• Support or facilitate process-improvement and strategic projects as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree