Application Engineer

Hydro-Thermal•Waukesha, WI

About The Position

The Applications Engineer supports the sales process by developing technical solutions that meet customer requirements. The role works directly with customers to gather specifications, prepare proposals, conduct trials, and support system startup and troubleshooting to ensure successful implementation and customer satisfaction. Travel is approximately 20–30%, primarily for customer visits, equipment trials, training, and industry events. The work environment combines office and manufacturing shop settings, with occasional exposure to typical manufacturing conditions.

Requirements

  • Bachelor's degree in Engineering; Chemical Engineering is preferred, while Mechanical, Electrical, or related disciplines are considered.
  • Experience in food and beverage processing, CIP systems, washdown systems, or related process engineering.
  • Ability to interpret and develop P&IDs and read mechanical, electrical, and architectural drawings.
  • Strong technical communication, problem-solving, and customer service skills.
  • Familiarity with PLC logic, PID loop tuning, and process data analysis.
  • Strong organizational skills and ability to manage multiple projects and priorities.
  • Valid driver's license.

Nice To Haves

  • Experience with AutoCAD or similar 2D drawing software.

Responsibilities

  • Work directly with customers to understand technical requirements, evaluate processes, and develop customized system solutions.
  • Prepare technical proposals, including scopes of work, specifications, process layouts, drawings, and pricing.
  • Conduct customer trials, plant audits, and technical reviews to validate applications and support successful system startups.
  • Lead troubleshooting efforts related to customer concerns, equipment performance, and warranty issues.
  • Build strong customer relationships and serve as the primary technical contact throughout the sales process.
  • Collaborate with Sales, Engineering, and Business Development to support new applications, market opportunities, and product development.
  • Maintain in-depth knowledge of Hydro-Thermal products and their applications.
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