Application Engineer

Emerson•McKinney, TX

9d•Onsite

About The Position

Emerson is seeking an Applications Engineer in McKinney, Texas, to provide technical engineering support to its sales channel and manufacturing sites in Mexico that produce products in the regulator portfolio for the Pressure Management (PRM) business unit. Periodic support for other global sites may also be required. The role is part of a collaborative team of Applications Engineers focused on providing customers with a high-quality experience. It is customer-facing and combines technical support, improvement projects, and presentations. The engineer will work with Regional Sales, Business Development, Marketing, and Engineering, managing their workload to deliver timely and accurate results. The position requires domestic and international travel of up to 25%.

Requirements

Bachelor of Science degree in Engineering or equivalent experience.
High mechanical aptitude.
Excellent written and verbal communication skills to explain technical concepts and ideas effectively.
Interpersonal skills to work with a wide range of people at all levels.
Ability and willingness to travel domestically and internationally up to 25%.

Nice To Haves

Bachelor’s degree in Mechanical, Chemical, Industrial, or Systems Engineering.
Relevant engineering work, internship, or co-op experience.
Proficiency with Microsoft Office Suite.
Experience in a customer-facing, service-related, inside sales, or technical sales role.
Bilingual in English and Spanish.
Familiarity with a variety of hand and power tools.

Responsibilities

Serve as a liaison between the sales channel and internal departments, including Marketing, Sales, and Engineering.
Build effective relationships with customers and the sales channel, and partner with collaborators.
Provide the sales channel with technical assistance on product applicability and installation practices.
Analyze common product problems and communicate solutions.
Evaluate engineered-to-order (ETO) and made-to-order (MTO) solutions, including quotation submissions and quoted price points.
Define product modifications and communicate them to appropriate channels.
Develop and conduct product training for diverse audiences.
Prepare technical papers, participate in trade shows, and visit customer sites.
Collaborate with multifunctional teams and promote shared awareness.
Promote customer awareness among employees.