Application Engineer
About The Position
Electrical Thermal Solutions (ETS), part of Spirax Group and composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, creates electrical process heating and temperature management solutions. Chromalox develops thermal technologies for challenging industrial heating applications. Under the supervision of the Manager of Application Engineering, the Application Engineer analyzes heating applications and designs customer-focused solutions. The role develops cost-effective solutions for customer quotes and provides technical support to the sales team, partnering with design engineering on design and order support across the organization.
Requirements
- At least 1–3 years of related experience.
- An appropriate technical degree or equivalent experience.
- Working experience with Microsoft programs such as Excel, Word, and PowerPoint.
- Ability to work in a fast-paced, team-oriented environment.
- Solid organizational skills and attention to detail.
- Excellent interpersonal and communication skills, including verbal, written, and presentation skills for varied audiences.
- Strong customer service and time-management skills.
Nice To Haves
- A Bachelor of Science degree in electrical, mechanical, or chemical engineering is preferred.
Responsibilities
- Design and quote premium solutions for standard and customer-specific thermal applications.
- Coordinate quotation and order-entry activities with sales, estimation, engineering, and plant personnel, including sample orders and drawings for approval.
- Understand markets and competition to manage quotations for competitive designs.
- Review terms and conditions, customer drawings, and specification packages to identify customer requirements.
- Assist sales engineers in offering optimal thermal solutions for unique applications.
- Determine materials and related costs for product designs in collaboration with engineering, estimation, and purchasing.
- Manage pricing and margin targets for crucial accounts and new opportunities.
- Become proficient with product design and pricing tools.
- Help customers and representatives troubleshoot common equipment or application problems.
- Partner with design engineering and sales on design and order support.
- Lead cross-functional meetings to establish visibility and communicate accurate dates to customers for large order opportunities.
- Assist with documenting, analyzing, and improving processes.
- Support or facilitate process-improvement and strategic projects as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
