Application Engineer

Zurn Elkay Water Solutions • Paso Robles, CA

8d

About The Position

The Application Engineer I researches, collects, and reports information on the capabilities and capacity of company products and competing equipment for internal and external customers. The role provides product training and advanced technical support. It evaluates applications of Zurn products in customer-system designs, supports customers and sales teams with technical analysis and documentation, and represents the company during field support and testing. The engineer also coordinates customer resolutions, contributes to continuous improvement and competitive analysis, and supports new product specification and beta-testing activities.

Requirements

• Bachelor of Science in Mechanical Engineering or another technical discipline and 0–1 years of experience, or 2 years of experience in a related area in lieu of a degree.
• Experience with Microsoft Office Suite, including PowerPoint, Excel, Word, Access, Teams, and SharePoint.
• Teamwork, presentation, project management, and verbal and written communication skills.
• Ability to read and interpret engineering drawings and process schematics.
• Ability to work effectively at all levels of the organization.
• Ability to travel up to 10%.

Responsibilities

• Evaluate the use and application of Zurn products in customer-system designs, including fire protection, plumbing, and irrigation systems in multiple markets.
• Provide technical product, design, and troubleshooting assistance to internal and external customers.
• Train others on fluids engineering concepts, plumbing and fire codes, industry performance standards, and product installation techniques.
• Determine the functional condition of returned goods through performance inspections and help Quality Assurance document inspection reports.
• Serve as a technical expert for the sales team by preparing layout drawings, hydraulic calculations, research memos, and compliance reports.
• Create presentations and product comparisons to support sales and training.
• Present live, virtual, or pre-recorded product training to employees, customers, sales representatives, distributors, and contractors.
• Represent Zurn in the field for installation, troubleshooting, and other post-sales support, including witness testing at a site or laboratory for insurance claims.
• Drive continuous improvement activities within the group by owning the process plan.
• Coordinate actions and feedback from customer care, quality, and engineering to expedite customer resolutions.
• Use SWOT analysis to review internal and competitive products.
• Collaborate with the New Product Development team to create specification documentation supporting spec-share growth and the GTMS strategy.
• Assist the New Product Development team with beta testing by identifying potential opportunities, obtaining feedback, and monitoring product performance to support the GTMS strategy.

Benefits

• Medical, dental, vision, short-term disability, long-term disability, accidental death and dismemberment, and life insurance.
• Matching 401(k) contribution.
• Health Savings Account.
• Educational reimbursement.
• Matching Gift Program.
• Up to 3 weeks of starting vacation, which may increase with tenure.
• 12 paid holidays.
• Annual bonus eligibility.
• Employee Stock Purchase Plan with the ability to purchase company stock at a discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level