Application Consultant
About The Position
Serve as a trusted Advisor to clients. Fully engage with clients as the subject matter expert to develop recommendations. Create clear and comprehensive specifications for (TRIRIGA, Archibus, ServiceNow) implementation to meet the client’s requirements. Define and document client’s specific business needs and application requirements. Create the process diagrams, use cases, gap analysis, functional design document and reporting specifications. Develop strong customer relationships to ensure all documentation, data and reports are accurate and comprehensive. Troubleshoot issues and problems discovered on customer’s installation. Oversee the Quality Assurance function. Collaborate cross functionally; Provide technical and analytical guidance to Application Development team. Work with databases, web services, Java and other technologies as required.
Requirements
- Subject matter expert in TRIRIGA, Archibus, or ServiceNow.
- Experience in creating process diagrams, use cases, gap analysis, functional design documents, and reporting specifications.
- Ability to develop strong customer relationships.
- Experience troubleshooting issues and problems on customer installations.
- Experience overseeing Quality Assurance functions.
- Experience collaborating cross-functionally and providing technical and analytical guidance.
- Proficiency with databases, web services, and Java.
Responsibilities
- Serve as a trusted Advisor to clients.
- Fully engage with clients as the subject matter expert to develop recommendations.
- Create clear and comprehensive specifications for (TRIRIGA, Archibus, ServiceNow) implementation to meet the client’s requirements.
- Define and document client’s specific business needs and application requirements.
- Create the process diagrams, use cases, gap analysis, functional design document and reporting specifications.
- Develop strong customer relationships to ensure all documentation, data and reports are accurate and comprehensive.
- Troubleshoot issues and problems discovered on customer’s installation.
- Oversee the Quality Assurance function.
- Collaborate cross functionally; Provide technical and analytical guidance to Application Development team.
- Work with databases, web services, Java and other technologies as required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
