Construction Application Consultant

Aktion Associates
•CA$80,000 - CA$120,000•Remote

About The Position

The Construction Application Consultant leads and supports client software implementations, using Aktion's methodology to help ensure successful implementation outcomes. The role focuses on customer satisfaction by resolving questions, tracking issues, escalating issues according to company guidelines, and communicating proactively with clients and the team. This is a remote, work-from-home position with travel up to 20%.

Requirements

  • At least 3–5 years of experience with a construction ERP software platform, such as Acumatica, Microsoft Dynamics, Epicor, Infor CSI/SyteLine, or Visual.
  • Demonstrated accounting or financial skills.

Nice To Haves

  • Experience with Acumatica.
  • Construction industry experience.
  • A bachelor's degree in Accounting or Finance, or equivalent work experience.

Responsibilities

  • Lead and support client software implementations.
  • Resolve customer questions, track issues, and escalate issues according to company guidelines.
  • Follow Aktion's methodology to achieve successful client implementations.
  • Communicate proactively with clients and the team to achieve exceptional client satisfaction.

Benefits

  • Competitive salary with additional incentive and potential for a performance-based bonus.
  • Comprehensive benefits plan.
  • Employer-matching 401(k) plan.
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