Application Analyst/Trainer II - Epic Ambulatory

Singing River Health System • Pascagoula, MS

1d • Remote

About The Position

The Application Analyst I achieves knowledge of each appropriate application and serves as a bridge between vendors, end users and team members. The Analyst I conducts regular day-to-day communication with internal teams, application vendors, clinical and business representatives, as well as subject matter experts to tailor the different system(s) to fit the organization's needs. He/She assists in performing analysis of workflows, data collection, report details, and other technical issues associated with the use of different applications as needed. The Analyst I is a support contact and works with other members of the team in coordinating efforts and status updates with end users and operational stake holders.

Requirements

• High school diploma or equivalent required.
• Bachelor’s Degree in computer science, mathematics, clinically related field or experience may be considered.
• Current certification in Epic applications required in the first 90 days of employment.
• Must maintain Epic certification(s) including the completion of required training to maintain certification.
• A minimum of one (1) year experience in developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system, to include hospitals and/or clinic settings.
• Must have knowledge of applicable operations for which the position requires.
• Must demonstrate keen mental faculties/assessment and decision making abilities.
• Must demonstrate communication/speaking/enunciation skills to receive and give information in person and by telephone.
• Must possess emotional stability conducive to dealing with high stress levels.
• Must demonstrate ability to work under pressure and meet deadlines.
• Must demonstrate the ability to learn and adapt quickly in a fast paced environment and have the ability to work independently.
• Work requires a combination of intermediate to complex analytical, clinical, financial and administrative abilities.
• Must have basic to intermediate knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MS Outlook, Word, Excel, Access, PowerPoint, Visio).

Nice To Haves

• Previous installation experience with healthcare systems databases and interfaces in hospitals and/or clinic settings or with a healthcare system vendor preferred.
• Assisted with project management or project execution experience on small projects preferred.

Responsibilities

• Achieves knowledge of each appropriate application and serves as a bridge between vendors, end users and team members.
• Conducts regular day-to-day communication with internal teams, application vendors, clinical and business representatives, as well as subject matter experts to tailor the different system(s) to fit the organization's needs.
• Assists in performing analysis of workflows, data collection, report details, and other technical issues associated with the use of different applications as needed.
• Serves as a support contact and works with other members of the team in coordinating efforts and status updates with end users and operational stake holders.
• Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
• Must demonstrate an understanding of workflows in order to design and execute software solutions that solve business or clinical problems.

Benefits

• Caring isn’t just part of the job — it’s in our DNA.
• With pride, passion, and commitment, we will improve health and save lives in our community every day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED