EPIC Application Coord - Ambulatory

Piedmont Healthcare • Atlanta, GA

1d

About The Position

The Application Coordinator is responsible for the design, build, testing, validation, implementation, and ongoing support of clinical and/or revenue cycle applications. The role requires obtaining the appropriate Epic certification, maintaining in-depth knowledge of Epic software functionality, and learning the clinical or revenue cycle workflows implemented in the system.

The coordinator periodically provides on-call, 24/7 tier III support for Epic clinical and/or revenue cycle applications. They implement Epic configuration changes approved by the appropriate committee and work with clinical and financial department representatives to design future-state workflows and configure the system to support them. Coordinators collaborate across interdisciplinary workgroups and establish and maintain business relationships with Piedmont coworkers, physicians, and others who use or interact with the Epic application suite.

Requirements

• Bachelor’s degree or current clinical licensure in nursing, radiology, pharmacy, respiratory therapy, or a related field; alternatively, four years of experience in business administration, information technology or science, healthcare, or a related field.
• Three years of healthcare or IT experience, including one year of EMR application experience; alternatively, for candidates qualifying through the stated experience-in-lieu pathway, seven years of healthcare or IT experience, including one year of EMR application experience.
• Epic certification upon hire, or active Epic proficiency achieved with a score of 90 upon hire.

Nice To Haves

• One year working directly with Epic applications in a clinical or Information Services field relevant to the position.

Responsibilities

• Design, build, test, validate, implement, and provide ongoing support for clinical and/or revenue cycle applications.
• Obtain the appropriate Epic certification and maintain in-depth knowledge of software functionality and relevant workflows.
• Provide periodic 24/7 on-call, tier III support for Epic clinical and/or revenue cycle applications.
• Implement Epic configuration changes approved by the appropriate committee.
• Partner with clinical and financial department representatives to design future-state workflows and build the system to support them.
• Collaborate across interdisciplinary workgroups.
• Establish and maintain business relationships with Piedmont coworkers, physicians, and other users of the Epic application suite.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level