EPIC Application Coord - Ambulatory

Piedmont Healthcare Inc.•Atlanta, GA

About The Position

The Application Coordinator is responsible for designing, building, testing, validating, implementing, and supporting clinical and/or revenue cycle applications in Epic. The role requires obtaining the appropriate Epic certification and maintaining in-depth knowledge of software functionality and the clinical or revenue cycle workflows implemented in the system. The coordinator implements Epic configuration changes approved by the appropriate committee and works with clinical or financial department representatives to design future-state workflows and build system support for them. Coordinators collaborate across interdisciplinary workgroups and establish and maintain business relationships with Piedmont coworkers, physicians, and other users of the Epic application suite. The position also provides periodic 24/7 on-call Tier III support for Epic clinical and/or revenue cycle applications.

Requirements

  • Bachelor’s degree or current clinical licensure in nursing, radiology, pharmacy, respiratory, or a related field; alternatively, four years of experience in business administration, information technology or science, healthcare, or a related field.
  • Three years of healthcare or IT experience, including one year of EMR application experience; alternatively, for candidates qualifying in lieu of a degree or clinical licensure, seven years of healthcare or IT experience, including one year of EMR application experience.
  • Epic certification upon hire, or active Epic proficiency with a score of 90 upon hire.

Nice To Haves

  • One year working directly with Epic applications in a clinical or Information Services field relevant to the position.

Responsibilities

  • Design, build, test, validate, and provide ongoing support for clinical and/or revenue cycle applications.
  • Obtain the appropriate Epic certification and maintain in-depth knowledge of Epic software functionality and relevant workflows.
  • Provide periodic 24/7 on-call Tier III support for Epic applications.
  • Implement Epic configuration changes approved by the appropriate committee.
  • Work with clinical or financial department representatives to design future-state workflows and build system support for them.
  • Collaborate with interdisciplinary workgroups to accomplish implementation and support goals.
  • Establish and maintain business relationships with Piedmont coworkers, physicians, and other users of the Epic application suite.
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