Appliance Delivery Helper

Best Buy•Corpus Christi, TX

About The Position

As an Appliance Delivery Helper, also known internally as a Deliver Experience Cadet, you’ll assist with delivery, installation, repair, and haul-away of appliances and other equipment. The role includes order fulfillment duties involving delivery, installation, integration, networking, and repair of consumer electronics devices. During installations, you’ll determine how to install major appliances safely, including measuring and protecting the route, deciding whether doors need to be detached, and determining whether fixtures need to be moved. You may attend appointments individually or lead a two-person crew for up to 30% of the time. You’ll help provide a seamless client experience and work with team members on inventory and vehicle maintenance, paperwork, payment, store feedback, and in-store repairs.

Requirements

  • At least 6 months of customer service, sales, installation, or large-product delivery experience.
  • Current, valid driver’s license.
  • Maintain a driving record that meets Best Buy’s safety standards, such as having a minimal number of violations or accidents.
  • Ability to lift 350 pounds individually or 700 pounds as a team using support tools such as a harness, dolly, or lift, with or without reasonable accommodation.
  • Be at least 21 years old.
  • Acquire and maintain any required state or local licensing within 90 days of being hired.

Nice To Haves

  • Leadership skills.
  • Decision-making skills.
  • Written and verbal communication skills.
  • Client relations skills.

Responsibilities

  • Attend appointments individually or lead a two-person crew up to 30% of the time.
  • Complete basic-complexity installation and repair of home theater equipment and appliances.
  • Determine how to bring major appliances into homes and their final locations, including measuring and protecting the route and deciding whether doors must be detached or fixtures moved.
  • Remove and reinstall doors and panels as needed.
  • Advise clients on product placement, services, and other content to provide a seamless experience.
  • Manage inventory and vehicle maintenance in partnership with team members.
  • Process paperwork and payment, provide feedback to store teams, and complete in-store repairs.

Benefits

  • Competitive pay.
  • Great employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility.
  • Intermittent or reduced-schedule leave for certain medical or family-care situations.
  • Paid time off (vacation or PTO), subject to eligibility and applicable factors.
  • Certain roles may be eligible for incentive pay.
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