Appliance Delivery Helper

Best Buy • Cape Girardeau, MO

2d

About The Position

As an Appliance Delivery Helper, also known internally as a Deliver Experience Cadet, you’ll assist with the delivery, installation, repair and haul-away of appliances and other equipment. The role also involves order fulfillment duties related to the delivery, installation, integration, networking and repair of consumer electronics devices. During installations, you’ll determine how to install major appliances safely, including measuring and protecting the route, deciding whether doors need to be detached, and moving fixtures.

You may attend appointments individually or lead a two-person crew up to 30% of the time. You’ll help provide a seamless client experience by advising on product placement and services, while also supporting inventory management, vehicle maintenance, paperwork, payment processing, store-team feedback and in-store repairs.

Best Buy says it offers competitive pay, an employee discount, financial savings and retirement resources, and support for physical and mental well-being. Leave options and paid time off are available subject to eligibility and applicable factors. Certain roles may qualify for incentive pay.

Requirements

• At least 6 months of customer service, sales, installation or large-product delivery experience.
• Current, valid driver’s license.
• Maintain a driving record that meets Best Buy’s safety standards, such as having a minimal number of violations or accidents.
• Ability to lift 350 pounds individually or 700 pounds as a team using support tools such as a harness, dolly or lift, with or without reasonable accommodation.
• Be at least 21 years old.
• Acquire and maintain any required state or local licensing within 90 days of hire.

Nice To Haves

• Leadership skills.
• Decision-making skills.
• Written and verbal communication skills.
• Client relations skills.

Responsibilities

• Attend appointments individually or lead a two-person crew up to 30% of the time.
• Complete basic-complexity installation and repair of home theater equipment and appliances.
• Determine how to bring major appliances into homes and position them in their final locations, including measuring and protecting the route and deciding whether doors need to be detached or fixtures moved.
• Remove and reinstall doors and panels as necessary.
• Advise clients on product placement, services and other content to provide a seamless client experience.
• Manage inventory and vehicle maintenance in partnership with team members.
• Process paperwork and payments.
• Provide feedback to store teams.
• Complete in-store repairs.
• Assist with delivery, installation, repair and haul-away of appliances and other equipment, and with delivery, installation, integration, networking and repair of consumer electronics devices.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leave of absence options, subject to eligibility and applicable conditions.
• Paid time off for eligible full-time and part-time employees, subject to applicable conditions.
• Potential incentive pay for certain eligible roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed