Appliance Delivery Helper

Best Buy • Fargo, ND

6d

About The Position

As an Appliance Delivery Helper, also known internally as a Deliver Experience Cadet, you’ll assist with delivery, installation, repair, and haul-away of appliances and other equipment. The role includes order fulfillment duties involving delivery, installation, integration, networking, and repair of consumer electronics devices. For major appliance installations, you’ll help determine the best installation approach, including measuring and protecting the route, deciding whether doors need to be detached, and moving fixtures.

You may attend appointments individually or lead a two-person crew up to 30% of the time. You’ll help provide a seamless client experience through advice on product placement and services, and support inventory and vehicle maintenance, paperwork and payment processing, store-team feedback, and in-store repairs.

Requirements

• At least 6 months of customer service, sales, installation, or large product delivery experience.
• Current, valid driver’s license.
• Maintain a driving record that meets Best Buy’s safety standards, such as having a minimal number of violations or accidents.
• Ability to lift 350 pounds individually or 700 pounds as a team using support tools such as a harness, dolly, or lift, with or without reasonable accommodation.
• Be at least 21 years old.
• Acquire and maintain any required state or local licensing within 90 days of being hired.

Nice To Haves

• Leadership skills.
• Decision-making skills.
• Written and verbal communication skills.
• Client relations skills.

Responsibilities

• Attend appointments individually or lead a two-person crew up to 30% of the time.
• Complete basic-complexity installation and repair of home theater equipment and appliances.
• Determine the best way to bring major appliances into homes and final locations, including measuring and protecting the route and deciding whether doors need to be detached or fixtures moved.
• Remove and reinstall doors and panels as necessary.
• Provide clients with advice on product placement, services, and other content.
• Manage inventory and vehicle maintenance in partnership with other team members.
• Process paperwork and payment, provide feedback to store teams, and complete in-store repairs.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility.
• Intermittent or reduced-schedule leave for certain medical or family-care situations.
• Paid time off, subject to eligibility and employment factors.
• Various forms of incentive pay for eligible roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed