Appliance Delivery Helper

Best Buy•Cape Girardeau, MO
•$15 - $20

About The Position

As an Appliance Delivery Helper, also known internally as a Deliver Experience Cadet, you’ll assist with delivery, installation, repair, and haul-away of appliances and other equipment. You’ll support order fulfillment activities that include delivering, installing, integrating, networking, and repairing consumer electronics devices. During installations, you’ll determine how to install major appliances, including measuring and protecting areas along the delivery route, deciding whether doors need to be detached, and moving fixtures. You may attend appointments individually or lead a two-person crew up to 30% of the time. The role also includes basic-complexity installation and repair of home theater equipment and appliances, client guidance, inventory and vehicle maintenance, paperwork and payment processing, feedback to store teams, and in-store repairs.

Requirements

  • At least 6 months of customer service, sales, installation, or large product delivery experience.
  • Current, valid driver’s license.
  • Maintain a driving record that meets Best Buy’s safety standards, such as having a minimal number of violations or accidents.
  • Ability to lift 350 pounds individually or 700 pounds as a team using support tools such as a harness, dolly, or lift, with or without reasonable accommodation.
  • At least 21 years old.
  • Acquire and maintain any state or local licensing required within 90 days of being hired.

Nice To Haves

  • Leadership skills.
  • Decision-making skills.
  • Written and verbal communication skills.
  • Client relations skills.

Responsibilities

  • Attend appointments individually or lead a two-person crew up to 30% of the time, completing basic-complexity installation and repair of home theater equipment and appliances.
  • Determine how to bring major appliances into homes and their final locations, including measuring and protecting the route and deciding whether doors need to be detached or fixtures moved.
  • Remove and reinstall doors and panels as necessary.
  • Provide advice to clients on product placement, services, and other content.
  • Manage inventory and vehicle maintenance in partnership with other team members.
  • Process paperwork and payments.
  • Provide feedback to store teams.
  • Complete in-store repairs.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, based on eligibility.
  • Intermittent or reduced-schedule leave for certain medical or family care leaves.
  • Paid time off for eligible full-time and part-time employees, subject to applicable factors.
  • Incentive pay for certain eligible roles.
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