Appliance Delivery Helper

Best Buy•Abilene, TX

About The Position

As an Appliance Delivery Helper, known internally as a Deliver Experience Cadet, you’ll assist with the delivery, installation, repair, and haul-away of appliances and other equipment. You’ll also support order fulfillment duties involving the delivery, installation, integration, networking, and repair of consumer electronics devices. For installations, you’ll help determine how to install major appliances, including measuring and protecting access routes, deciding whether doors need to be detached, and moving fixtures. You may attend appointments individually or lead a two-person crew for up to 30% of the time. You’ll help provide a seamless client experience, manage inventory and vehicle maintenance with team members, process paperwork and payment, share feedback with store teams, and complete in-store repairs. Best Buy offers competitive pay, an employee discount, financial savings and retirement resources, and support for physical and mental well-being. The company also offers leave options and paid time off subject to eligibility and applicable terms. Certain roles may qualify for incentive pay.

Requirements

  • At least 6 months of customer service, sales, installation, or large product delivery experience.
  • Current, valid driver’s license.
  • Maintain a driving record that meets Best Buy’s safety standards, such as a minimal number of violations or accidents.
  • Ability to lift 350 pounds individually or 700 pounds as a team using support tools such as a harness, dolly, or lift, with or without reasonable accommodation.
  • At least 21 years old.
  • Acquire and maintain any required state or local licensing within 90 days of being hired.

Nice To Haves

  • Leadership skills.
  • Decision-making skills.
  • Written and verbal communication skills.
  • Client relations skills.

Responsibilities

  • Attend appointments individually or lead a two-person crew, including completing basic-complexity installation and repair of home theater equipment and appliances.
  • Determine how to bring major appliances into homes and final locations, including measuring and protecting access routes and determining whether doors need to be detached or fixtures moved.
  • Remove and reinstall doors and panels as necessary.
  • Provide advice on product placement, services, and other content to support a seamless client experience.
  • Manage inventory and vehicle maintenance in partnership with other team members.
  • Process paperwork and payment, provide feedback to store teams, and complete in-store repairs.
  • Assist with delivery, installation, repair, and haul-away of appliances and other equipment, as well as fulfillment duties involving consumer electronics.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility and applicable terms.
  • Paid time off, subject to work location, employment status, salary or hourly status, and years of continued or bridged service.
  • Certain roles may be eligible for incentive pay.
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