Appliance Delivery Helper

Best Buy • Columbia, SC

10d

About The Position

As an Appliance Delivery Helper, also known internally as a Deliver Experience Cadet, you assist with delivery, installation, repair, and haul-away of appliances and other equipment. You also support order fulfillment involving delivery, installation, integration, networking, and repair of consumer electronics. During installations, you determine how to install major appliances safely, including measuring and protecting the route, deciding whether doors need to be detached, and moving fixtures.

You may attend appointments individually or lead a two-person crew for up to 30% of the time. The role includes basic-complexity home theater and appliance installation and repair, customer service, inventory and vehicle upkeep, paperwork and payment processing, feedback to store teams, and in-store repairs.

Best Buy describes its purpose as enriching lives through technology and says it aims to create an inclusive workplace where employees are supported and valued. The company is an equal opportunity employer.

Requirements

• At least 6 months of customer service, sales, installation, or large-product delivery experience.
• Current, valid driver’s license.
• Maintain a driving record that meets Best Buy’s safety standards, including a minimal number of violations or accidents.
• Ability to lift 350 pounds individually or 700 pounds as a team using support tools such as a harness, dolly, or lift, with or without reasonable accommodation.
• At least 21 years old.
• Acquire and maintain any required state or local licensing within 90 days of being hired.

Nice To Haves

• Leadership skills.
• Decision-making skills.
• Written and verbal communication skills.
• Client relations skills.

Responsibilities

• Attend customer appointments individually or lead a two-person crew up to 30% of the time.
• Complete basic-complexity installation and repair of home theater equipment and appliances.
• Determine how to bring major appliances into homes and position them, including measuring and protecting the route and deciding whether doors need to be detached or fixtures moved.
• Remove and reinstall doors and panels as necessary.
• Provide a seamless client experience by advising on product placement, services, and related content.
• Manage inventory and vehicle maintenance in partnership with other team members.
• Process paperwork and payments.
• Provide feedback to store teams.
• Complete in-store repairs.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility and applicable circumstances.
• Intermittent or reduced-schedule leave for certain medical or family care leaves.
• Paid time off, including vacation or PTO, subject to eligibility and applicable terms.
• Certain roles may be eligible for incentive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed