Appliance Delivery Helper

Best Buy • Dothan, AL

3d

About The Position

As an Appliance Delivery Helper, also known internally as a Deliver Experience Cadet, you assist with delivery, installation, repair, and haul-away of appliances and other equipment. The role also includes order fulfillment duties involving delivery, installation, integration, networking, and repair of consumer electronics devices. During installations, you assess how to install major appliances, including measuring and protecting the route, determining whether doors need to be detached, and deciding whether fixtures need to be moved. You may attend appointments individually or lead a two-person crew up to 30% of the time.

You help provide a seamless client experience by advising on product placement and services, managing inventory and vehicle maintenance with team members, processing paperwork and payment, sharing feedback with store teams, and completing in-store repairs.

Requirements

• At least 6 months of customer service, sales, installation, or large-product delivery experience.
• Current, valid driver's license.
• Maintain a driving record that meets Best Buy's safety standards, such as having a minimal number of violations or accidents.
• Ability to lift 350 pounds individually or 700 pounds as a team using support tools such as a harness, dolly, or lift, with or without reasonable accommodation.
• Be at least 21 years old.
• Acquire and maintain any required state or local licensing within 90 days of being hired.

Nice To Haves

• Leadership skills.
• Decision-making skills.
• Written and verbal communication skills.
• Client relations skills.

Responsibilities

• Attend appointments individually or lead a two-person crew up to 30% of the time, including completing basic-complexity installation and repair of home theater equipment and appliances.
• Determine how to bring major appliances into homes and place them in their final locations, including measuring and protecting the route and deciding whether doors need to be detached or fixtures moved.
• Remove and reinstall doors and panels as necessary.
• Advise clients on product placement, services, and other relevant information.
• Manage inventory and vehicle maintenance in partnership with other team members.
• Process paperwork and payments.
• Provide feedback to store teams.
• Complete in-store repairs.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility.
• Intermittent or reduced-schedule leave for certain medical or family care leaves.
• Paid time off, based on work location, employment status, salary or hourly status, and years of continued or bridged service.
• Certain roles may be eligible for incentive pay, depending on market norms and eligibility.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed