Appliance Delivery Helper

Best Buy • Charleston, WV

6d • $15 - $20

About The Position

As an Appliance Delivery Helper, known internally as a Deliver Experience Cadet, you’ll assist with the delivery, installation, repair, and haul-away of appliances and other equipment. You’ll help with order fulfillment duties involving delivery, installation, integration, networking, and repair of consumer electronics devices.

During installations, you’ll determine how to install major appliances, including measuring and protecting areas along the route, deciding whether doors need to be detached, and moving fixtures. You may attend appointments individually or lead a two-person crew for up to 30% of the time. The role also involves providing customer advice, managing inventory and vehicle maintenance with team members, processing paperwork and payments, sharing feedback with store teams, and completing in-store repairs.

Requirements

• At least 6 months of customer service, sales, installation, or large product delivery experience.
• Current, valid driver’s license.
• Maintain a driving record that meets Best Buy’s safety standards, such as having a minimal number of violations or accidents.
• Ability to lift 350 pounds individually or 700 pounds as a team using support tools such as a harness, dolly, or lift, with or without reasonable accommodation.
• Be at least 21 years old.
• Acquire and maintain any required state or local licensing within 90 days of being hired.

Nice To Haves

• Leadership skills.
• Decision-making skills.
• Written and verbal communication skills.
• Client relations skills.

Responsibilities

• Attend appointments individually or lead a two-person crew up to 30% of the time, completing basic-complexity installation and repair of home theater equipment and appliances.
• Determine how to bring major appliances into homes and their final locations, including measuring and protecting areas along the route and deciding whether doors need to be detached or fixtures moved.
• Remove and reinstall doors and panels as necessary.
• Provide a seamless client experience by advising on product placement, services, and other content.
• Manage inventory and vehicle maintenance in partnership with other team members.
• Process paperwork and payments, provide feedback to store teams, and complete in-store repairs.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources based on eligibility and applicable circumstances.
• Paid time off for eligible full-time and part-time employees, subject to work location, employment status, salary or hourly status, and years of continued or bridged service.
• Certain roles may be eligible for incentive pay based on market norms, plan eligibility, and performance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed