APPAREL/LEAD CLERK

The Kroger Co.•Bellevue, WA

10d

About The Position

Responsible for ordering and stocking merchandise and maintaining the assigned section of the apparel department, including fixtures, displays, and signing. The position trains, coaches, and directs associates working within its assigned area. It performs production and customer service functions and works to maximize store sales and profits safely and ethically in accordance with company policies and procedures.

Requirements

Must be at least 18 years of age.
Willingness to work flexibly across mornings, afternoons, evenings, and nights as work demands.
Availability to work weekends and holidays as needed.
Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Effective written and oral communication skills.
Demonstrated ability to make intelligent decisions quickly.
Ability to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
Abilities and skills for effective production, merchandising, and customer service related to selling merchandise.
Ability and qualification to operate power machinery and use job tools such as pallet jacks, forklifts, compactors, box cutters, and label guns.

Nice To Haves

Related retail work experience.
Familiarity with apparel sales terms and processes.
A past work record reflecting dependability and integrity.

Responsibilities

Demonstrate, recognize, and ensure compliance with customer service actions and company standards, including display stocking, merchandising and recovery, ticketing, corporate policies, planograms, composites, and shrink control.
Coordinate and organize merchandising of the section.
Ensure on-hand integrity and update RMS as needed.
Build and maintain vendor relationships.
Receive and process freight.
Perform inventory control functions, prepare for physical inventory as directed, conduct stock counts, and assist with inventory processes.
Ensure advertisements and promotions are set to standard.
Process salvage, returns and exchanges, product deletions, mismates, and price changes; follow up on price accuracy.
Build ends and displays and manage seasonal sets.
Monitor market trends and respond promptly to changing sales opportunities.
Engage with customers, sell products, teach and demonstrate selling skills, and respond to verbal customer comments and complaints.
Participate in mandatory training programs.
Perform cashier functions when required and process mail.
Monitor overstock and understock conditions to ensure ordering system integrity.
Write Intersection Transfers.
Manage P&L responsibilities.
Perform any and all duties as assigned.