Apparel/Lead Clerk

Kroger•Bellevue, WA

10d

About The Position

Responsible for ordering and stocking merchandise and maintaining an assigned section of the apparel department, including its fixtures, displays, and signage. The role trains, coaches, and directs associates working in the assigned area. It performs production and customer service functions and works to maximize store sales and profits safely and ethically in accordance with company policies and procedures.

Requirements

Must be 18 years of age or older.
Willingness to be flexible and work mornings, afternoons, evenings, and nights as work demands.
Willingness and availability to work weekends and holidays as needed.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Effective written and oral communication skills.
Demonstrated ability to make intelligent decisions quickly.
Ability to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
Abilities and skills for effective production, merchandising, and customer service related to merchandise sales.
Qualification and ability to operate power machinery and use job tools such as pallet jacks, forklifts, compactors, box cutters, and label guns.

Nice To Haves

Related retail work experience.
Familiarity with apparel sales terms and processes.
Past work record reflecting dependability and integrity.

Responsibilities

Demonstrate, recognize, and ensure compliance with customer service actions.
Stock displays with new or back-stock merchandise.
Ensure compliance with divisional signing, recovery, and merchandising standards; ticketing standards; corporate policies; planograms and composites; and shrink control guidelines.
Coordinate and organize merchandising of the section.
Ensure on-hand integrity and make RMS updates as needed.
Build and maintain vendor relationships.
Receive and process freight.
Perform inventory control functions as required, assist with inventory, prepare for physical inventory as directed, and conduct stock counts.
Ensure advertisements and promotions are set to standard.
Process salvage, returns and exchanges, product deletions, and mismates.
Build endcaps and displays.
Maintain awareness of market trends and react with urgency to changing sales opportunities.
Ensure accuracy and follow up on price changes.
Engage with customers and sell products; teach and demonstrate selling skills.
Participate in mandatory training programs.
Perform cashier functions when required.
Process mail.
Monitor overstock and understock conditions to ensure ordering system integrity.
Respond to verbal customer comments and complaints.
Write Intersection Transfers.
Manage P&L responsibilities and seasonal sets.
Perform any and all duties as assigned.