APPAREL/CLERK
About The Position
The Apparel Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean, and orderly department. The role supports the department manager in achieving sales and profit goals and monitors established quality assurance standards. The clerk demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves assisting customers with product questions and suggestions, maintaining product knowledge, labeling and stocking merchandise, monitoring inventory and product arrivals, and keeping displays fully stocked and conditioned. The clerk supports sales and merchandising activities, meets production deadlines, follows company procedures and applicable health and civil codes, and helps ensure controls and safety programs are followed. The role also requires reporting discrepancies, hazards, accidents, repairs, and suspected illegal activity to the appropriate manager.
Requirements
- Minimum age of 18.
- Ability to meet the minimum physical demands of the position.
- Knowledge of basic math, including counting, addition, and subtraction.
Nice To Haves
- High school diploma or equivalent.
- Ability to speak, read, and/or write in a second language.
Responsibilities
- Create a welcoming environment by answering customers’ questions about products sold in the department and throughout the store.
- Maintain knowledge of department products and respond to questions or make product suggestions.
- Label, stock, and inventory department merchandise.
- Report product ordering or shipping discrepancies to the department manager.
- Stay current with present, future, seasonal, and special advertisements.
- Observe scheduled shift operating hours.
- Follow applicable local, state, and federal health and civil codes.
- Model excellent customer service, demonstrate friendliness, and maintain a clean and orderly department.
- Demonstrate creative merchandising.
- Keep displays fully stocked and conditioned according to department standards.
- Stay aware of product arrival dates.
- Maintain workload to meet production deadlines.
- Use bulletins, announcements, and special programs to help create additional sales.
- Complete paperwork according to company policy.
- Follow merchandising, customer service, cash control, labor control, expense and supply control, loss prevention, maintenance, safety, and associate and customer engagement rules.
- Promote sales through intercom announcements.
- Comply with safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
- Notify management of customer or employee accidents.
- Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
- Perform the essential functions of the position with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
