APPAREL/CLERK

The Kroger Co.•Vancouver, WA

7d•$17 - $23

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching department sales and profit goals, and monitor established quality assurance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Minimum age of 18.
Ability to meet the minimum physical demands of the position.
Knowledge of basic math, including counting, addition, and subtraction.

Nice To Haves

High school diploma or equivalent.
Ability to speak, read, and/or write in a second language.

Responsibilities

Create an environment where customers feel welcome, important, and appreciated by answering questions about products sold in the department and throughout the store.
Gain and maintain knowledge of department products; answer questions and make product suggestions.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Stay current with present, future, seasonal, and special advertisements.
Observe scheduled shift operating hours.
Adhere to local, state, and federal health and civil codes.
Model excellent customer service, demonstrate friendliness, and maintain a clean, orderly department.
Demonstrate creative merchandising.
Keep displays fully stocked and conditioned according to department standards.
Be aware of product arrival dates.
Maintain workload to meet production deadlines.
Receive and use bulletins, announcements, and special programs to help create additional sales.
Complete paperwork according to company policy.
Follow current merchandising, customer service, cash control, labor control, expense and supply control, loss prevention, maintenance, safety, and associate and customer engagement rules.
Promote sales through intercom announcements.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.