Apparel/Clerk

Kroger•Burlington, WA

About The Position

Create an outstanding customer experience through exceptional service and help maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role involves welcoming and assisting customers, maintaining knowledge of department products, and supporting merchandise labeling, stocking, inventory, and creative merchandising. The Apparel/Clerk helps keep displays stocked and conditioned, meets production deadlines, stays current on advertisements and product arrivals, and follows company policies and applicable health and civil codes. The position also supports sales, paperwork, operational controls, loss prevention, safety, and maintenance procedures. The essential functions must be performed with or without reasonable accommodation.

Requirements

Must be at least 18 years of age.
Must be able to meet the minimum physical demands of the position.
Knowledge of basic math, including counting, addition, and subtraction.
Must be able to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

High school diploma or equivalent.
Ability to speak, read, and/or write in a second language.

Responsibilities

Create a welcoming environment by answering customer questions about products sold in the department and store.
Maintain product knowledge and respond to customer questions or make product suggestions.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Stay current with present, future, seasonal, and special advertisements.
Observe scheduled shift operating hours.
Follow applicable local, state, and federal health and civil codes.
Provide friendly customer service and maintain a clean, orderly department.
Use creative merchandising and keep displays stocked and conditioned to department standards.
Be aware of product arrival dates and maintain workload to meet production deadlines.
Use bulletins, announcements, and special programs to help create additional sales.
Complete paperwork according to company policy.
Follow merchandising, customer service, cash control, labor control, expense and supply control, loss prevention, maintenance, safety, and customer and associate engagement rules.
Promote sales through intercom announcements.
Follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance and report items needing repair to the appropriate department or store manager.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.