Apparel/Clerk

Kroger•Corvallis, OR

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role involves helping customers with product questions and suggestions, maintaining knowledge of department merchandise, and labeling, stocking, and inventorying merchandise. The clerk supports department merchandising and sales, meets production deadlines, follows company policies and applicable health and civil codes, and helps ensure that operational, safety, and customer-service standards are followed. The position requires the ability to perform its essential functions with or without reasonable accommodation.

Requirements

At least 18 years of age.
Able to meet the minimum physical demands of the position.
Knowledge of basic math, including counting, addition, and subtraction.
Able to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

High school diploma or equivalent.
Ability to speak, read, and/or write in a second language.

Responsibilities

Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
Maintain knowledge of department products and respond to questions or make product suggestions.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Stay current with present, future, seasonal, and special advertisements.
Observe scheduled shift operating hours.
Adhere to local, state, and federal health and civil codes.
Provide excellent, friendly customer service and maintain a clean and orderly department.
Use creative merchandising and keep displays stocked and conditioned according to department standards.
Stay aware of product arrival dates and maintain workload to meet production deadlines.
Use bulletins, announcements, and special programs to help create additional sales.
Complete paperwork according to company policy.
Follow current merchandising, customer service, cash control, labor control, expense and supply control, loss prevention, maintenance, safety, and associate and customer engagement rules.
Promote sales through intercom announcements.
Follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.