Apparel/Clerk

Kroger•Caldwell, ID

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor established quality assurance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. The Apparel/Clerk welcomes and assists customers, maintains knowledge of department products, and supports merchandise labeling, stocking, inventory, merchandising, and sales activities. The role follows company policies and applicable health and civil codes, maintains a clean and orderly department, completes required paperwork, and supports safety, loss prevention, and operational controls. The position’s essential functions must be performed with or without reasonable accommodation.

Requirements

Must be at least 18 years of age.
Must be able to meet the minimum physical demands of the position.
Knowledge of basic math, including counting, addition, and subtraction.

Nice To Haves

High school diploma or equivalent.
Ability to speak, read, and/or write in a second language.

Responsibilities

Create a welcoming environment and answer customer questions about products sold in the department and throughout the store.
Maintain knowledge of department products and respond to questions or suggest products.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Stay current with present, future, seasonal, and special advertisements, and observe scheduled shift operating hours.
Follow local, state, and federal health and civil codes.
Provide friendly customer service and maintain a clean and orderly department.
Use creative merchandising and keep displays stocked and conditioned according to department standards.
Track product arrival dates and maintain workload to meet production deadlines.
Use bulletins, announcements, and special programs to support additional sales.
Complete paperwork according to company policy.
Follow merchandising, customer service, cash control, labor control, expense and supply control, loss prevention, maintenance, safety, and associate and customer engagement rules.
Promote sales through intercom announcements.
Follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Assist the department manager in reaching sales and profit goals and monitor quality assurance standards.