Apartment Maintenance Supervisor

Sparrow Partners • Surprise, AZ

14d • Onsite

About The Position

As a Maintenance Supervisor at Mera City Center, you will help ensure an excellent resident experience and support daily operations at an Active Adult 55+ community. Reporting to the Community Manager, you will oversee property maintenance, repairs, safety, inspections, inventory, and make-ready work while helping maintain the community’s standards and build strong relationships with residents.

Requirements

• Professional working knowledge of maintenance repair and service.
• Valid driver’s license.
• Proven HVAC and maintenance repair experience.
• HVAC and pool certifications and experience.
• Strong plumbing and electrical skills.
• Strong attention to detail.
• Experience with YARDI or other property management software.
• Effective communication skills and the ability to build collaborative partnerships.
• Servant-leader mindset and passion for making a difference in others’ lives.
• Strong accountability and a solution-oriented approach.
• General knowledge of OSHA, ADA, and Fair Housing regulations.
• Reliable transportation.
• Flexibility to work a regular Monday–Friday schedule and nights, weekends, and/or holidays when required.
• Ability to access all exterior and interior parts of the property and amenities.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.

Nice To Haves

• Maintenance experience in lease-ups, multifamily housing, an Active Adult community, or a hospitality environment.

Responsibilities

• Maintain the physical structures, meet safety standards, and provide a well-maintained environment for residents, visitors, and team members.
• Inspect the community daily to ensure it meets company show-quality standards.
• Anticipate, identify, and resolve maintenance issues in a timely manner.
• Use YARDI to track work orders and make-ready progress.
• Maintain fire sprinkler, backflow, panel, and alarm compliance, including inspections and current permits.
• Lead ongoing property maintenance and improvement plans and assist with quarterly inspections.
• Keep work areas, tools, and equipment clean; obtain, care for, maintain, and inventory property and company supplies and equipment.
• Address maintenance concerns promptly and maintain a high standard of community upkeep.
• Follow safety procedures and promptly report equipment malfunctions, injuries, accidents, and other safety issues.
• Train maintenance staff on procedures, safety standards, and workmanship.
• Schedule turns for vacant apartments and inspect vacant and make-ready apartments.
• Track and manage maintenance inventory.
• Assist the Community Manager with maintenance budgets and vendors.
• Build strong relationships with community members, promote retention, and support high community-member satisfaction.
• Provide hospitable, high-quality service that creates a memorable experience.

Benefits

• Competitive bonus opportunities.
• Generous paid time off.
• Comprehensive health, dental, and vision benefits.
• 401(k) retirement plan with robust employer match.
• Milestone anniversary rewards, including travel, spa retreats, home down payments, student loan payoffs, and sabbaticals.
• On-call pay is available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed