Apartment Maintenance Supervisor
About The Position
CAPREIT is seeking a hands-on Apartment Maintenance Supervisor to lead maintenance operations at Stony Brook Village, a 98-unit apartment community in Boston, Massachusetts. The supervisor will oversee upkeep, service requests, apartment turnovers, preventative maintenance, inspections, contractors, and capital improvement support while maintaining community standards and a positive resident experience. The role includes hiring, training, coaching, and supervising maintenance personnel, and promoting safety, accountability, and teamwork. The supervisor will also interact with residents, prospects, vendors, and team members, and assist office staff as needed. The position is scheduled Monday through Friday, with on-call availability required as needed for community operations and emergency maintenance requests.
Requirements
- At least 5 years of apartment maintenance experience.
- Valid CFC Certification (Type I & II or Universal Certification).
- Valid driver's license and reliable transportation for on-call emergencies.
- Ability to provide personal basic tools.
- Strong troubleshooting and repair skills.
- Computer literacy and proficiency with maintenance systems.
- High school diploma or equivalent.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Excellent customer service and communication skills.
Nice To Haves
- Previous maintenance leadership or supervisory experience.
Responsibilities
- Troubleshoot, repair, and/or replace HVAC systems, water heaters, appliances, plumbing systems, electrical systems, asphalt and drainage systems, and building interiors and exteriors.
- Complete carpentry and remodeling projects.
- Schedule and complete service requests.
- Coordinate apartment turnovers.
- Maintain inventory and order supplies.
- Schedule and oversee contractors as needed.
- Establish and maintain preventative maintenance programs.
- Conduct inspections and support capital improvement projects.
- Hire, train, coach, and supervise maintenance personnel.
- Promote a culture of safety, accountability, and teamwork.
- Ensure work is completed efficiently and to company standards.
- Interact professionally with residents, prospects, vendors, and team members.
- Assist office staff as needed.
- Support a positive resident experience through excellent customer service.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Competitive bonus program.
- Mental health day.
- Summer Fun Fridays.
- Paid vacation time, including your birthday off.
- Paid sick time and holidays.
- Career growth and development opportunities.
- Employee-centered culture.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
