Apartment Leasing Consultant — Charlotte, NC

NOAH Property Management • Greenville, SC

1d • $23 - $27 • Onsite

About The Position

NOAH Property Management is seeking an Apartment Leasing Consultant for a 250+ unit apartment community in Charlotte, North Carolina. The role welcomes prospects, manages leads, conducts tours, guides applicants through screening, approval, lease signing, and move-in, and assists current residents with leasing needs. The consultant works with the Assistant Property Manager, Senior Property Manager, and centralized leasing team to meet occupancy and leasing goals. NOAH describes potential career growth into a Leasing Director role overseeing leasing across its Charlotte market, or into Assistant Property Manager and Property Manager roles.

Requirements

• High school diploma or GED.
• At least 3 years of sales or customer service experience in a goal-driven environment, such as property management, hospitality, retail, or restaurant work.
• Knowledge of Fair Housing laws.
• Valid driver's license.
• Availability to work two Saturdays per month from 10:00 a.m. to 2:00 p.m.
• Outgoing, high-energy, customer-focused approach.
• Strong closing and follow-up skills.
• Reliable, organized, detail-oriented work style.
• Clear written and verbal communication.
• Proficiency with property management and CRM software, spreadsheets, and word processing programs.

Nice To Haves

• Multifamily leasing experience.
• Bilingual English/Spanish.

Responsibilities

• Welcome prospects and residents in a friendly, professional manner.
• Respond promptly to calls, emails, texts, and online inquiries.
• Guide applicants through screening, approval, lease signing, and move-in, including required paperwork.
• Assist current residents with renewals, transfers, roommate changes, and other leasing requests.
• Conduct personalized in-person and virtual tours and follow up with prospects after each tour to encourage applications.
• Maintain knowledge of the community, floor plans, pricing, specials, local amenities, and transit.
• Monitor competing properties’ rents and promotions.
• Work with the on-site and centralized leasing teams to meet occupancy goals.
• Track and work every lead in the CRM and complete assigned follow-up tasks on time.
• Process applications, communicate screening results, and prepare and send leases.
• Maintain complete, accurate resident files in compliance with company policy.
• Inspect apartments before move-in and coordinate open items with the maintenance team.
• Follow Fair Housing laws and leasing policies and procedures.

Benefits

• Base pay of $23–$27 per hour (approximately $45,000–$60,000 per year).
• Performance bonuses of up to $1,000 per month based on occupancy goals.
• 25% rent discount.
• Employee referral program: $500 for each new hire.
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off starting at 10 days per year and growing to 20 days with tenure, plus 3 paid sick days.
• Career growth opportunities into Leasing Director, Assistant Property Manager, and Property Manager roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED