Multi-Site Leasing Consultant - Charlotte, NC

RangeWater Real Estate•Charlotte, NC

21h•Onsite

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role includes leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. This position serves multiple sites in Charlotte, North Carolina. The Leasing Consultant performs in-person sales and leasing activities, including greeting and qualifying prospects, conducting property tours, processing applications and screenings, preparing lease and move-in documents, and supporting smooth move-ins. The role also conducts offsite and digital marketing, monitors market and competitor conditions, supports lease enforcement and renewal processes, responds to resident and client concerns, and helps maintain the safety, cleanliness, and presentation of the property. The schedule is 40 hours in a regular work week. Site operating hours may vary; typical hours are Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m. Weekend work is required when scheduled. The work is primarily in an office environment, with frequent exposure to outdoor elements. Routine local travel may be required for business errands, meetings, and training.

Requirements

High school diploma or GED equivalent.
Valid current driver's license.
Ability to work weekends when scheduled and perform essential job functions unaccompanied.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Strong communication, presentation, and delivery skills, with the ability to connect with people at all levels.

Nice To Haves

Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Perform in-person sales and leasing activities to achieve property revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
Design and execute offsite and digital marketing activities, including resident referral and employer outreach programs, internet marketing, social media, and property-specific marketing plans.
Gather, analyze, and interpret market and economic trends, recommend improvements, and stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
Support lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
Follow up with prospects and new residents, support lease renewal activities in advance of move-out dates, and ensure renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, resolve problems, and communicate requests to appropriate individuals.
Help ensure the safety, cleanliness, and appearance of the property; report equipment malfunctions and injuries or accidents; and inspect the property and show units to maintain company standards.
Resolve customer complaints and issues.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals, and follow established policies for concessions, specials, and other occupancy programs.