Leasing Consultant - Multi Site
About The Position
Leasing Consultants handle apartment rentals, move-ins, and lease renewals, interacting directly with prospective and current residents to help achieve maximum occupancy. The role includes generating and handling leasing traffic, showing apartments, qualifying prospects, preparing lease documentation, and completing move-in paperwork and procedures. The Leasing Consultant supports Bigos Management’s employee-first culture and its core values of relationships, development, quality, and responsibility. The role is based at Central Park West and The Flats at West End in St. Louis Park, Minnesota, a 318-unit portfolio. It is an on-property office position. Scheduled hours are Tuesday through Thursday, 9:30 a.m. to 6:00 p.m.; Friday, 8:30 a.m. to 5:00 p.m.; and Saturday, 9:00 a.m. to 4:00 p.m. Scheduled dates and hours may change at the employer’s discretion.
Requirements
- High school diploma or GED.
- 1–2 years of customer service and/or sales experience.
- Fluent in English, with strong written and verbal communication skills.
- Ability to use tact, diplomacy, and a clear, courteous manner when dealing with coworkers and the public.
- Organizational and time-management skills.
- Basic computer literacy, including email and web applications.
- Real estate licenses must not be active while working in this role.
- Ability to travel for required trainings, meetings, and company events.
- Ability to perform the physical demands of the role, including navigating the property, climbing stairs, walking hallways and common areas, and lifting and carrying items weighing up to 10 pounds.
Nice To Haves
- Previous leasing experience.
Responsibilities
- Answer incoming phone inquiries about available apartments, provide requested information, and encourage prospects to schedule property visits.
- Tour prospects through available apartments that meet their needs.
- Explain the advantages of renting from Bigos Management.
- Maintain working knowledge of local competitors using public information, such as property websites and internet searches.
- Follow up by telephone with undecided prospects and continue promoting the property.
- Qualify prospective renters using company-approved procedures.
- Move in new renters, discuss the lease and community rules, and conduct move-in inspections.
- Conduct move-out inspections for departing renters.
- Follow up with residents regarding lease renewals.
- Inspect vacant apartments and perform light cleaning, or “sparkles,” as needed to maintain rent-ready condition.
- Attend required trainings and meetings.
- Perform other duties as assigned by the Property Manager.
Benefits
- Competitive benefits package, including an employer HSA contribution, beginning the first of the month after hire.
- Eligibility for leasing commissions and renewal bonuses.
- 401(k) plan with employer match.
- Ten paid holidays, with no waiting period to receive holiday pay.
- Paid time off (PTO) with rollover options.
- Volunteer time off (VTO) and additional company-sponsored volunteer opportunities.
- Company-paid life insurance.
- Company-paid short-term and long-term disability benefits.
- Employee Assistance Program (EAP).
- Educational assistance options.
- Rent discount.
- Life Time Fitness membership discount.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
