Apartment Community Manager - Lodge at Hidden River

AIR Communities•Tampa, FL
•Onsite

About The Position

AIR Communities is hiring an Apartment Community Manager for Lodge at Hidden River in Tampa, Florida. The Community Manager is a business leader responsible for the community’s operations, financial performance, leasing success, resident satisfaction, and team development. This role leads a high-performing team, drives results, and contributes to a positive resident experience and the overall success of the community.

Requirements

  • At least 4 years of experience in sales, customer service, and asset management; property management or a related industry such as hospitality, retail, or restaurants is preferred.
  • At least 2 years of leadership experience within property management.
  • Proven success leading teams in a fast-paced sales and customer service environment.
  • Strong business acumen, including the ability to analyze performance, manage budgets, and drive results.
  • Demonstrated success using sales strategies, metrics, and performance goals to achieve business objectives.
  • Experience with property management platforms such as Entrata, OneSite, SmartRent, Salesforce, or similar systems.
  • Reliable transportation.
  • Flexibility to work a Tuesday-Saturday schedule, typically 10:00 a.m.-6:30 p.m.; hours may vary based on community needs and seasonality.

Nice To Haves

  • Property management experience or experience in a related industry such as hospitality, retail, or restaurants.
  • A passion for developing people, building teams, and creating a positive workplace culture.

Responsibilities

  • Lead, coach, and develop leasing and maintenance professionals, fostering accountability, engagement, and high performance.
  • Provide outstanding customer service and community engagement for residents, prospects, and team members.
  • Drive occupancy, leasing performance, resident retention, and revenue growth while meeting operational and financial goals.
  • Oversee community operations, including leasing, maintenance, customer service, and resident satisfaction.
  • Manage the property budget and business performance, identifying ways to maximize revenue and control expenses.
  • Ensure compliance with company policies, Fair Housing regulations, and operational standards.

Benefits

  • Estimated salary range of $75,000-$80,000, plus a 15% target bonus opportunity.
  • Commissions for new leases and renewals.
  • Apartment discount benefit option to live on-site at the community.
  • Paid time off, including vacation and sick time, and 14 holidays.
  • Medical, dental, vision, and life insurance options.
  • HSA/FSA plans.
  • Short- and long-term disability paid by the company.
  • 401(k) plan with up to 6% employer match.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid community service time annually.
  • Commuter benefits.
  • Pet insurance.
  • Consumer discounts on various products and services.
  • Ongoing professional development, leadership training, and career growth opportunities.
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