Apartment Community Manager - Milano Lakes

AIR Communities•Naples, FL

23d

About The Position

AIR Communities is hiring an Apartment Community Manager for Milano Lakes, an apartment community in Naples, Florida. The Community Manager is a business leader responsible for directing community operations, sales, finances, and team development while delivering excellent customer experiences and working to exceed business goals. The role leads a team of at least two direct reports and oversees leasing and maintenance team members, property budgeting, revenue growth, resident satisfaction, and compliance with legal standards and company policies. The typical schedule is Tuesday through Saturday, 10:00 a.m. to 6:30 p.m., although hours may vary by community and season, and flexibility is required to work during office hours. The expected salary range is $70,000–$80,000, with a 15% target bonus opportunity and commissions for new leases and renewals. AIR also offers an apartment discount option for living on-site at the community.

Requirements

At least four years of experience with sales, customer service, and asset management, ideally in property management or a similar industry such as hospitality, retail, or restaurants.
At least two years of experience in a property management leadership role.
Two to four years of experience leading a team in a competitive sales and customer service environment.
Ability to mentor and coach a diverse group of team members.
Demonstrated ability to use sales processes and metrics to drive results.
General understanding of financials and budgets.
Knowledge of property management systems and tools, such as Entrata, OneSite, SmartRent, or Salesforce.
Flexible availability to work during office hours; the typical schedule is Tuesday through Saturday, 10:00 a.m. to 6:30 p.m., with hours potentially varying by community and season.
Reliable transportation.

Responsibilities

Lead and develop a team of at least two direct reports.
Provide exemplary service to residents and team members.
Manage the property budget, increase revenue, and achieve operational and financial goals.
Manage leasing and maintenance team members.
Facilitate leasing activities, revenue growth, and resident satisfaction.
Ensure adherence to legal standards and company policies.

Benefits

Performance-based compensation, with an expected salary range of $70,000–$80,000 and a 15% target bonus opportunity.
Commissions for new leases and renewals.
Apartment discount option for living on-site at the community.
Paid time off, including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options.
HSA/FSA plans.
Company-paid short- and long-term disability.
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community service annually.
Commuter benefits.
Pet insurance.
Consumer discounts on various products and services.
Ongoing professional development, leadership training, and career growth opportunities.