Apartment Community Manager - Milano Lakes

AIR Communities•Naples, FL

24d•$70,000 - $80,000

About The Position

AIR Communities is hiring an Apartment Community Manager for its Milano Lakes apartment community in Naples, Florida. Community Managers are business leaders responsible for directing property operations, sales, finances, and team development while delivering exceptional experiences to residents and pursuing business goals. The manager leads and develops at least two direct reports; provides exemplary service to residents and team members; oversees the property budget, revenue growth, and operational and financial goals; and manages leasing and maintenance teams. The role also involves facilitating leasing activity, supporting resident satisfaction, and ensuring adherence to legal standards and company policies. The typical schedule is Tuesday through Saturday, 10:00 a.m. to 6:30 p.m., though hours may vary by community and season. Candidates need schedule flexibility to work during office hours and reliable transportation.

Requirements

At least four years of experience in sales, customer service, and asset management, ideally in property management or a similar industry.
At least two years of experience in a leadership role in property management.
Two to four years of experience leading a team in a competitive sales and customer service environment.
Ability to mentor and coach a diverse group of team members.
Demonstrated ability to use sales processes and metrics to drive results.
General understanding of financials and budgets.
Knowledge of property management systems and tools, such as Entrata, OneSite, SmartRent, or Salesforce.
Flexible schedule availability to work during office hours.
Reliable transportation.

Responsibilities

Lead and develop a team of at least two direct reports.
Provide exemplary service to residents and team members.
Manage the property budget, increase revenue, and achieve operational and financial goals.
Manage leasing and maintenance team members.
Facilitate leasing activities and revenue growth.
Support resident satisfaction and ensure adherence to legal standards and company policies.

Benefits

Expected salary of $70,000–$80,000 per year, plus a 15% target bonus opportunity.
Commissions for new leases and renewals.
Apartment discount benefit option for living on-site at the community.
Paid time off, including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options.
Health savings account and flexible spending account plans.
Short- and long-term disability paid by the company.
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community service time annually.
Commuter benefits.
Pet insurance.
Consumer discounts on various products and services.
Ongoing professional development, leadership training, and career growth opportunities.