Angel Tree Coordinator

The Salvation Army Southern California•North Highlands, CA

About The Position

The purpose of this position is to assist Sacramento County Operations with Christmas efforts including the coordination of the Angel Tree Program.

Requirements

Must be a person of high integrity, beliefs, and lifestyle, and in agreement with The Salvation Army’s mission statement.
Ability to work independently and without daily immediate supervision.
Ability to work in a team environment, and multi-task required duties.
Must be prepared to encounter a variety of assignments and timelines.
Be able to maintain confidentiality of sensitive materials and information.
Must possess excellent verbal and written communication skills and have an open, welcoming and helpful presence and attitude with all people.
Ability to learn modern office procedures and equipment.
Knowledge of The Salvation Army practices, policies and organizational resources.
Must be punctual, organized, reliable, honest and responsible.
Ability to effectively present information over the phone and in small group situations to donors, clients, and other employees of the organization.
Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle
Must be 21 years or older.
Authorize The Salvation Army to add name to the CA DMV Pull Notice Program
Complete The Salvation Army vehicle course training.

Responsibilities

Interview clients and prepares all necessary paperwork for families to participate in the Christmas Program, and other types of assistance such as rent, utilities and food.
Provides intake, assessment and financial assistance to low-income families and individuals.
Prepares client files, enters client data into tracking sheets, compiles records and prepares reports.
Maintains records of all persons interviewed and records either the type of assistance given or the reason why assistance was denied.
Refers clients to community resources and other organizations as appropriate for the client's needs.
Accesses and records client and community resource information.
Makes phone calls to past and potential toy donors and follow-up emails with donors.
Answers and assists any Angel Tree and toy drive inquiries and questions.
Orders Christmas Supplies and maintains Angel Tree tags.
Provides relationships with donors through phone and email.
Composes and types routine correspondence with donors.
Updates Christmas operation tracking spreadsheet in an Excel document daily.
Organizes and maintains Christmas operation tracking spreadsheet, toy drive and Angel Tree response forms, tracking of tag delivery and drop off sheet, and other related Christmas donor records.
Prepares Angel Tree delivery bags with appropriate assigned tags, handouts, posters, and numbered toy bags.
Records and tracks toy barrel deliveries and pickups while maintaining correspondence with Operations Manager.
Distributes Angel Tree tags and Angel Tree paperwork to appropriate personnel.
Coordinates with Social Services using the Christmas registration database and software.
Train at Social Services for Christmas application intakes and Christmas software.
Communicate with the media sponsors, arrange tag delivery, and assign a date of pick up for them.
Assists with Angel Tree at the malls as needed.
Assists with various events and provides support with special assignments, projects, and other programs as directed.
Other related duties may be assigned.