Amusement Manager
About The Position
The Amusement Manager is a technical expert responsible for keeping arcade and virtual reality games in ideal playing condition. This role leads Game Technicians, supports business performance, and provides excellent guest service in a fast-paced restaurant and entertainment environment. The manager hires, trains, develops, and retains a strong technical team, while maintaining a safe, secure, sanitary, and well-maintained environment for guests and staff. The position involves working an average of 50 hours per week and walking approximately five miles per shift, including work on weekends, nights, and holidays.
Requirements
- Must be at least 21 years of age.
- At least 3 years of relevant experience in a similar environment diagnosing and repairing arcade games and technical equipment.
- Ability to lead a team to create a memorable guest experience.
- Ability to work in a fast-paced, noisy environment with distracting conditions.
- Ability to communicate effectively, orally and in writing, regarding job responsibilities.
- Strong business acumen.
- Ability to work weekends, nights, and holidays.
- Able to walk approximately five miles per shift and work an average of 50-hour work weeks.
Responsibilities
- Lead, hire, train, develop, and retain a team of Game Technicians.
- Create a memorable guest experience and encourage team members to improve their performance.
- Keep arcade equipment maintained and in proper working order.
- Follow preventative maintenance programs.
- Monitor and perform daily store maintenance as instructed.
- Strive for 100% game playability and repair games as needed.
- Maintain a safe, secure, sanitary, and well-maintained environment for guests and staff.
- Communicate effectively with team members and guests about job responsibilities and guest service.
Benefits
- Competitive salary.
- Quarterly bonus program.
- Health, dental, and vision insurance.
- Long- and short-term disability coverage.
- Employee Assistance Program.
- Buster’s Legacy Fund, which supports team members during difficult times.
- 401(k) matching plan.
- Free food.
- Free gameplay.
- Multiple managers per shift.
- Fun work environment.
- Career growth opportunities across Dave & Buster’s and Main Event Entertainment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
