Amenities Concierge

CCMC•Loxahatchee, FL

About The Position

CCMC is a community management company specializing in master-planned communities. The Amenities Concierge is a valued member of the hospitality team and serves as an ambassador of first impressions, assisting homeowners and guests as they use community amenities. The role helps maintain a lively community and a safe, enjoyable environment. The community includes a clubhouse, pools, trails, a farm, a community garden, and a central lake.

Requirements

  • Customer service and hospitality experience.
  • Professional communication, appearance, and behavior.
  • Comfort working outdoors in various weather conditions.
  • Ability to work calmly and effectively under pressure.
  • Flexibility to work after-hours, holidays, and weekends as scheduled.
  • Must pass a pre-employment drug screen and background check.
  • If driving is required, hold a valid state driver’s license for the class of vehicle being driven, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits; notify Human Resources immediately of any change to motor vehicle standing.

Responsibilities

  • Offer concierge services.
  • Extend a high level of service to residents and guests.
  • Assist with facility admittance.
  • Tactfully enforce rules and regulations.
  • Share community information, including parking regulations and available services.
  • Prioritize tasks according to importance in a fast-paced environment.

Benefits

  • Employee Assistance Program (EAP) and Calm Health.
  • Eligible part-time employees may accrue paid sick leave in accordance with applicable state and local laws.
  • 401(k) with company match: automatic enrollment with a 30% match on the first 10% of contributions.
  • Competitive pay, depending on experience.
  • Flexible schedule.
  • A caring team dedicated to employee success.
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