Amenities Attendant

KW PROPERTY MANAGEMENT AND CONSULTING•Miami, FL

10d•Onsite

About The Position

The Amenities Attendant is a hospitality position responsible for maintaining safe, clean aquatic recreational areas and other amenity or common areas for guests or residents. The role operates under the supervision of the Maintenance Supervisor, Property Manager, or General Manager. It is a non-exempt hourly position; days and hours are determined by the property manager or department supervisor, and schedules may change to accommodate the property's business needs. The role involves working indoors and outdoors in a moderately noisy environment. It requires long periods of standing and walking, and occasional sitting, standing, reaching, lifting, bending, kneeling, stooping, climbing, pushing, and pulling items weighing 30 pounds or less. Manual dexterity, auditory and visual skills, and the ability to follow written and oral instructions and procedures are required.

Requirements

Prior experience in a related position.
Ability to work in a busy, luxury, fast-paced environment.
Ability to convey a positive, can-do attitude, including in high-stress situations.
Ability to communicate effectively with other staff.
Ability to work well with others and cooperate with team members.
High school diploma or equivalent.
Ability to organize and prioritize.
Ability to follow oral and written instructions.
Ability to meet the physical demands of the position, including long periods of standing and walking and occasional lifting, pushing, or pulling items weighing 30 pounds or less.

Nice To Haves

Experience at a luxury property, club, or hotel is strongly preferred.

Responsibilities

Welcome and greet residents.
Answer phones and schedule services for residents.
Maintain an inventory of spa supplies, organize them, and report when additional supplies are needed.
Ensure the pool vendor properly cleans the jacuzzis in the men's and women's spa areas.
Ensure massage rooms are clean and prepared before and after use.
Identify potential improvements to spa areas and share suggestions with management.
Wash, dry, fold, and prepare towels; set them out promptly, collect them regularly, and keep spa and pool areas tidy.
Prepare iced fruit water every morning and replenish ice and water as needed.
Keep gym areas organized by racking weights, returning equipment to its proper place, and disposing of trash.
Clean machines regularly and help staff deep-clean them biweekly.
Keep all gym mirrors clean.
Report equipment damage to the gym equipment company and schedule repairs immediately.
Assist with improving amenity services, special events, and special projects.
Prepare the pool area's fruit water and towel-service display every Saturday and Sunday morning no later than 9:30 a.m.; replenish supplies throughout the day and collect used towels for washing during the same visit.
Help organize pool chairs as needed.
Ensure residents comply with Association Rules and Regulations.
Report any malfunction immediately to the supervisor.
Remove trash from bathroom and pool-deck garbage bins as needed.
Complete daily checklists of groundskeeping items for the pool deck, resident room, theatre room, and other listed areas.
Assist other departments with projects and assigned duties as time allows.